Frequently asked questions
Short answers about how Hajj Express works.
Is Hajj Express a travel agency?
No. We are an independent platform that connects pilgrims with approved travel agents and Hajj groups. The agents provide the packages.
How do you choose the agents?
We list groups approved by MORA and the Saudi Ministry of Hajj and Umrah, then look at their track record, pilgrim feedback, complaints and years of experience.
How do I get offers?
Use a Request offers button, fill in the short form and send it by WhatsApp. We pass your request to suitable agents.
When is Hajj 2027?
Around mid-May 2027. The exact dates depend on the moon sighting and Saudi announcements.
What is the difference between Hajj and Umrah?
Hajj happens on fixed days in Dhul-Hijjah and is obligatory once for those who are able. Umrah can be done at many times of the year and is shorter.
Which languages do you support?
English, Urdu, French and Arabic, on this site and in our messages.
Can I book online or create an account?
Not yet. Accounts and online booking are planned. For now, requests go through the forms and WhatsApp.
When can I reach you?
Monday to Friday, 8am to 5pm. Send a WhatsApp message at any time and we will reply during work hours.